From the monthly archives:

May 2009

In my last blog post, I talked about how many social media efforts fail to bring profit because the small business does not ask the customers how and where they want to engage with their brand. Does your customer want to be a part of a community? A Facebook page? A blog? A Twitter follower? [...]

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No, I did not abandon my blog series! Pneumonia struck me in April and it took a few weeks to recover but I am back to my full schedule. Thanks to everyone who expressed concern! This is the third installment in my ten part series regarding the biggest mistakes small businesses make when it comes [...]

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